business communication skills

Is Your Boss Leading or Cowering

October 16, 2011

Look around where you work. Is there a plan and are people focused on working the plan? Or are people sitting around, scared, keeping their heads down when management comes near and grumbling when they’re not around? The answer to that question clearly tells you the quality of your leadership team.

Share
Read the full article →

Fill-in the Blanks or Someone Else Will

November 5, 2009

No one enjoys difficult conversations. We don’t want to cause discomfort, and most of us don’t want confrontation. Many people in management leave holes or blanks in their message to avoid these unpleasant situations. This is extremely shortsighted and dangerous. If you don’t fill-in these blanks, someone else will, and it probably won’t be with [...]

Share
Read the full article →

Courageous Listening

August 17, 2009

This is a guest post by Dana Peck. Dana serves as a professional learning consultant and is owner of Vantage Point Inc., a company that provides a full spectrum of learning, consulting and coaching solutions to assist organizations in achieving their goals aimed at excellent internal and external customer relations, sales and employee development. You [...]

Share
Read the full article →

Reading List for Week Ending 8/1/09

August 1, 2009

This week’s topics include leadership and information assurance. I hope you enjoy the best of what I read this week. Leadership 10 Things Business Schools Won’t Teach You Do you folks holding a MBA agree? The Value Every Business Needs to Create Now. Very interesting discussion about profits – not all profit is the same. [...]

Share
Read the full article →

The Importance of Communicating With Your People During Tough Times

July 26, 2009

Can your people count on you? What would they say about your openness and trustworthiness? Do you communicate with them openly and freely, or are you closed, reluctant, secretive? Do you talk to them but pacify them so they leave you alone? When times are tough and we are faced with frayed nerves and fear, [...]

Share
Read the full article →

← Previous Entries