July 10, 2009
I’ve been reading Chasing the Rabbit by Steven Spear, and highly recommend it. The basic premise of the book is that highly complex systems are too complex to design and build perfectly. The best organizations continually learn about their systems by listening to feedback and spread that knowledge across the organization. Meanwhile, their less nimble [...]
Read the full article →
June 27, 2009
I read an awful lot of articles, blog posts, and books and thought you readers might find at least some of them useful. Each week I’ll post links to the ones that I found most interesting or useful. I’ve also created a category, Reading List, so you can easily find and review these lists at [...]
Read the full article →
